Based in Edgewood, NM · serving the Albuquerque metro and the East Mountains
24-Hour Emergency Service · Free Estimates (505) 306-8285
Wright Flow Plumbing and Heating
Tankless Water Heater Repair in Edgewood, NM
Our Services

Tankless Water Heater Repair in Edgewood, NM

Tankless Water Heater Repair · Edgewood, NM

When your tankless stops making hot water

Tankless water heater repair starts with what the unit does when you open a hot tap. It may not light, or it may light and quit halfway through a shower. It may run hot, then cold, or show an error code on the display. We repair natural gas and propane units, indoor and outdoor, in houses, rentals and small commercial buildings.

Wright Flow Plumbing and Heating does repairs and maintenance on water heaters, tank and tankless. We are based in Edgewood and work Albuquerque, Rio Rancho, Corrales and the East Mountains. If you have a tank heater, start with water heater repair. Call (505) 306-8285 and tell us what the unit is doing.

What We Handle

  • No hot water and no-ignition repairs on natural gas and propane units
  • Flame rod, igniter and gas valve checks when the flame drops out
  • Error codes read against the maker's checklist for your model
  • Low flow and hot-cold swings, including inlet water filter cleaning
  • Descaling flushes and scale cleanup on temperature sensors
  • Vent and combustion air checks, plus the condensate line on condensing units
  • Altitude setting checks on units that have one
  • Freeze damage checks on indoor and outdoor units

Free Tankless Water Heater Repair Quote

Tell us about the job. We will get right back to you.

Why is my tankless water heater not working?

When a tankless will not light, we start where one maker's no-ignition checklist starts: the gas supply. Is the gas on at the heater, the meter or the cylinder? On propane, is there gas in the tank? Then come the inlet gas pressure, air in the gas lines, the igniter and the flame rod wire.

If the burner lights and then quits mid-shower, that manual lists a separate no-flame code. Its checks repeat the gas supply, the gas pressure and the flame rod wire. When the trouble is the gas supply itself, that is gas line installation and repair work, including pressure tests.

The same manual says the burner needs at least 0.4 gallons per minute of flow to fire. A clogged inlet filter or a low-flow fixture can hold the flow near that line. Water that runs hot, then cold, can mean flow near that minimum, the manual says. When nothing happens at all, its checklist includes cleaning that filter.

Tankless error codes, scale and Albuquerque hard water

A tankless that shuts itself down often shows a code on the display. Each maker sets its own codes, so the number points to a checklist in the manual for that model. On one maker's units, code 10 means a blocked air supply or exhaust, or a full condensate trap. Its checks cover the condensate line, the air filter, the vents and the fan.

Scale from hard water shows up in the codes too. Albuquerque's water authority calls its water moderately hard to hard, depending on the source and blend. That manual's sensor codes include cleaning scale off the sensor. Its overheat code says to check the heat exchanger for hot spots from scale build-up.

Scale builds faster when the heater is set at a high temperature, the manual says. Damage from lime build-up is not covered by that maker's warranty. Our water heater maintenance page covers descaling flushes and maintenance plans.

Altitude settings and winter freezes in the East Mountains

That same maker's manual has a high altitude setting with four elevation bands. The bands run 0 to 2,000 feet, 2,001 to 5,400, 5,401 to 7,700 and 7,701 to 10,200. The default is the lowest band. The manual lists the altitude setting among its checks for code 10.

Edgewood sits near 6,700 feet, so a unit left on the default there is two bands off. Albuquerque runs from about 4,900 feet near the Rio Grande to over 6,700 feet in the foothills. That puts houses in one city in different bands. On units with an altitude setting, we check it against your elevation.

On 120-volt power and out of direct wind, that manual says indoor models protect themselves from freezing down to 22 degrees below zero. Outdoor models are protected to 4 below zero. If the power or the gas goes out in freezing weather, it says to drain the heater by hand. Freeze damage is not covered by that maker's warranty.

Tankless water heater being flushed, with hoses running down into a bucket Close-up of the isolation valves and service ports under a wall-mounted tankless water heater

Ready to get started?

Free estimates and site visits across Albuquerque, Rio Rancho, Corrales, the East Mountains and about 70 miles around Edgewood.

(505) 306-8285
How We Work

How a Job With Wright Flow Plumbing and Heating Runs

From the first call to the final test, here is how it goes.

1

You call

Call (505) 306-8285 and tell us what is happening and where. We ask a few questions so we bring the right parts.

2

We get you on the schedule

Emergencies go first. Everything else gets a day and a window that works for you.

3

We look at the job

We find what is actually wrong and explain it in plain words. Then the estimate goes in writing before any work starts.

4

We do the work

The repair or the install, with the parts it needs. Where a permit or an inspection is required, we handle that paperwork with you.

5

We test it and clean up

We run the water or fire the unit and check it. Then we clean up and tell you how to keep it working.

FAQ

Tankless Water Heater Repair Questions, Answered

Common questions about tankless water heater repair across Albuquerque, Rio Rancho, Corrales, the East Mountains and about 70 miles around Edgewood. If yours is not here, call and ask.

Call (505) 306-8285

Should I repair or replace my tankless water heater?
It depends on what failed, since sensors, igniters, flame rods, filters and gas valves are repair parts. A failed heat exchanger or scale damage often means a new unit, and that is tankless water heater installation. Check the maker's warranty first, since a failed part may still be covered.
How much does tankless water heater repair cost?
It depends on the part that failed and how long it takes to find. Cleaning a filter is a small job, and a new gas valve or circuit board is a bigger one. Scale damage, freeze damage and vent or gas line work add to the price. Call (505) 306-8285 and we will put a free estimate in writing.
What can I check before I call?
Make sure the gas is on and a propane tank has gas in it. Open the hot tap wider, since a trickle may be too little flow to fire the unit. Write down any code on the display. If you smell gas, leave the building and call the gas utility first, then call us for the repair.
How often does a tankless water heater need service?
One maker's manual says a tankless must be inspected every year by a trained and qualified professional. It adds that hard water may require a more frequent flushing schedule. If white particles clog your faucets, the Albuquerque water authority says you probably need to flush your water heater.
What if my tankless water heater freezes?
One maker's manual warns that a frozen unit can burst its heat exchanger or water lines. If water is leaking, shut off the water to the heater and call our emergency plumbing line. We take emergency calls day and night. The manual adds that its freeze protection does not cover the pipes and valves outside the unit, and it recommends insulating the water pipes.
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Why Choose Wright Flow Plumbing and Heating

Built for Plumbing and Heating in the Albuquerque Metro and the East Mountains

Plumbing and heating in one company

Drains, water heaters, water softeners, gas lines and sewer work, plus boilers, furnaces, radiant heat and mini splits. One call covers the water and the heat.

24 hour emergency service

Burst pipes, sewer backups and dead water heaters do not wait for Monday. Call any hour and we will get you scheduled as fast as we can.

Homes and businesses

Houses, manufactured homes, rentals and small commercial buildings. Landlords and property managers keep us on a maintenance schedule.

Based in Edgewood, working the metro

We run about 70 miles out from Edgewood, into Albuquerque, Rio Rancho, Corrales and down to Los Lunas. The East Mountains are home.

Google Reviews

Rated 4.2 on Google by Albuquerque and East Mountains Customers

Real reviews from real plumbing, heating and septic jobs, 37 reviews on Google.

Read All Reviews

Of all the plumbers I called for help, this is the only company that could fit me in same day. David came out within an hour of me calling and fixed the issue. He stayed on it until it was done, and I am so grateful that he was there when I needed help the most. He didn't charge an arm and leg, which was so appreciated in my situation. I will definitely be calling him in the future.

Stacy Miller10 months ago · Google review

David always has a solution, I am an active real estate investor and he has been there from boilers, plumbing, sewer, septic systems, shower valves and more. Great Job and as always thank you

Justin LeDoux2 years ago · Google review

I have been using Wright Flow Plumbing. for years. What I have always said if you show up on time and do what you say your gunna do that is the key to running a successful business. Wright Flow always shows up on time and always does what they say what they're gunna do in a timely manner. I always refer them to my friends and family. I highly suggest you giving them a try as well.

Guides and Resources

Tankless Water Heater Repair Guides

Free Estimates

Get In Touch With Wright Flow Plumbing and Heating

Tell us what is going on and where the house or building is, and we will come look at it. Call (505) 306-8285 or fill out the form and we will get back to you.

  • (505) 306-8285
  • Edgewood, NM · serving Albuquerque, Rio Rancho, Corrales, the East Mountains and about 70 miles around Edgewood
  • Free estimates · drains, water heaters, septic, sewer, gas, boilers and mini splits

Get a Free Quote

Tell us about the job. We will get right back to you.

Call (505) 306-8285